Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your use of crosshair‑sports.com (the “Site”) and all purchases made through our online store. By accessing or placing an order on our Site, you agree to be bound by these Terms. Please read them carefully before shopping.
1. General Use of the Site
You may use this Site only for lawful purposes. You agree not to misuse, disrupt, or interfere with our website functions, servers, or security systems.
We reserve the right to restrict or terminate access to our Site for any user who violates these Terms.
All content on this Site, including product images, descriptions, logos, and text, is our intellectual property. You may not copy, reproduce, distribute, or reuse our content without our written permission.
2. Orders and Pricing
All product prices are listed in US Dollars. Prices are subject to change without prior notice. We reserve the right to correct pricing errors.
When you submit an order, this is an offer to purchase. We reserve the right to refuse or cancel any order for reasons including, but not limited to: suspected fraud, inventory shortage, pricing mistakes, or violation of these Terms.
Once payment is confirmed, your order will be processed according to our Shipping Policy.
Custom‑spec orders, including custom‑built wheels, upgraded hubs, upgraded spokes, custom decals and decal‑free configurations, are made per your specifications. Once production has started, cancellation or modification is limited as outlined in our Return Policy.
3. Payment
We accept payment methods enabled on our Shopify store. All payments must be completed at checkout.
You warrant that you are authorized to use the payment method you provide. We are not responsible for any bank‑related fees, currency conversion charges, or payment‑processing delays from your financial institution.
4. Shipping, Customs and Import Fees
All orders ship from China to the United States.
Import duties, taxes, and customs fees are the sole responsibility of the buyer. We do not cover any customs‑related charges. These fees will not be refunded for returns or warranty claims.
Delivery timelines are estimates only. We are not liable for delays caused by customs clearance, carrier disruptions, holidays or force‑majeure events.
Please refer to our full Shipping Policy for complete details.
5. Returns, Refunds and Warranty
Our return, refund and warranty rules are fully defined in our Return Policy and Warranty Policy.
These policies are incorporated into these Terms. All return and warranty requests require official RMA authorization from our support team. Do not return goods without prior written approval.
6. Limitation of Liability
To the maximum extent permitted by applicable law:
We shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, arising out of your use of our products or website.
Our total maximum liability shall not exceed the original purchase price of the product in question.
This limitation does not apply to damage caused by our proven gross negligence.
We do not accept liability for damage to wheels caused by crash, impact, improper installation, over‑torque, incorrect tire pressure, or normal wear‑and‑tear.
7. Disputes and Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict‑of‑law rules.
Any dispute arising out of or relating to these Terms or your purchase shall first be attempted to resolve amicably by contacting our support team. If a resolution cannot be reached, disputes shall be resolved in the courts located within the State of California.
8. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Revised Terms will be posted on this page. Continued use of our Site after changes means you accept the updated Terms.
9. Contact Information
For questions regarding these Terms of Service, please contact us via email: renpengcheng050701@outlook.com